Frequently asked questions
Reformer Pilates is a form of Pilates performed on a specialised piece of equipment called a reformer. The reformer uses a sliding carriage, springs, and straps to provide resistance, helping to improve strength, flexibility, balance, and posture through controlled movements.
Not at all! Our classes are designed for all levels, from beginners to advanced practitioners. Our instructors will guide you through the exercises and offer modifications to suit your individual needs and abilities.
We recommend wearing comfortable, form-fitting workout clothes that allow you to move freely. Socks with grip are required for safety and hygiene. Grip socks are available for purchase at reception.
No, everything you need is provided in the studio. Just bring yourself, a water bottle, and a positive attitude!
Mat Pilates and Yoga classes are 1 hour and Reformer Pilates is 45 minutes long. Other classes and 1:1 sessions may vary in length. Please refer to the class schedule for specific details.
Reformer Pilates improves core strength, flexibility, balance, and posture while promoting overall body awareness. It’s also a low-impact workout, making it ideal for injury prevention and rehabilitation.
Yes, we offer a range of different facilities that would be excellent for recovery and rehabilitation. Please inform your instructor of any injuries or health concerns before your class so they can adjust exercises as needed. Always seek advice from medical professionals before performing any exercise.
You can book a class online through our website. We offer a range of membership and bulk purchase options. Simply create an account, browse the schedule, select the class you’d like to join, book, and come along.
Cancellations must be made at least 24 hours before your scheduled class to avoid being charged. Please refer to our full policy on the booking platform for more details.
Monday-Friday 06:30-21:00
Saturday 08:00-18:00
Sunday 10:00-16:00
Purchasing Credits:
Visit Our Memberships Page: Go to ZAO Wellness Memberships.
Select a Package: Choose the package that best suits your needs.
Create an Account or Log In: If you’re new, create an account; existing members can log in.
Complete Payment: Follow the on-screen instructions to complete your purchase securely.
Using Your Credits:
Book a Class: Log in to your account and navigate to the class schedule.
Select a Session: Choose the class you wish to attend.
Apply Credits: During the booking process, your available credits will be applied automatically.
Confirm Booking: Complete the booking, and you’re all set!
Important Notes:
Validity Period: Credits may have an expiration date; please check the terms associated with your purchase.
Class Availability: Booking is subject to class availability; we recommend scheduling in advance.
For further assistance, feel free to contact us at team@zaoswellness.com / hello@zaoswellness.com
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